New SKF Zambia / Autoworld partnership to bolster vehicle aftermarket customer service

SKF Zambia establishes partnership with Autoworld to bolster vehicle aftermarket customer service across the Zambian region
SKF Zambia establishes partnership with Autoworld to bolster vehicle aftermarket customer service across the Zambian region

SKF Zambia is proud to announce the recent signing of a new partnership agreement with Autoworld as their premium vehicle aftermarket Industrial Distributor in a bid to enhance the complete customer service offering and experience throughout the country.

“SKF as a global brand does not compromise on product and service quality so we are very careful when selecting business partners to join us on our journey of continuous improvement,” says Malcom Rahman, Distributor Development and Vehicle Aftermarket Manager at SKF Zambia. “Autoworld is one of largest automotive distributors in Zambia and shares our mission, norms and values in continually striving to offer top quality, efficient and reliable products and services. We recognise Autoworld as a like-minded business that ticks all the right boxes. SKF is an industry leader and aligning ourselves with another market leader like Autoworld, gives us the confidence that the distributor partnership will be sustainable and successful for both companies.”

“What also impressed us about Autoworld is their expansive 11-strong branch network which positions them close to customers around the country,” continues Rahman. “This translates to fast turnaround times and rapid delivery of parts and service, keeping our customers’ downtime to an absolute minimum.”

The quality SKF brand is a perfect fit for Autoworld, as a foremost stockist and supplier of premium quality automotive and marine products, for close on 30 years. Autoworld’s long and successful history in Zambia, started when company Chairman, Noble Findlay, found the family business, ably assisted by three Directors, Noble’s wife Cossie, and their two sons, Glenn and Christopher. Noble’s nephews David and Pierre Findlay were also influential in the establishment of the business.

Autoworld is a leading supplier of a wide range of products, parts, tools and equipment for all makes of vehicles as well as for boats. Each company outlet has a fitment centre furnished with the latest state-of-the-art electronic equipment. Alongside motor vehicle servicing, wheel balancing and alignment, services also include the installation of car audio systems and electronic security. As a marine specialist, Autoworld stocks and supplies a broad range of marine boats, engines, equipment and spare parts.

“The SKF Zambia team is extremely excited about this partnership which strives towards achieving the collective goals of quality delivery, right availability, apt price positioning as a premium aftermarket part and finally, focusing on vehicle safety and longevity. We look forward to a most successful long-term journey with Autoworld,” concludes Rahman.


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